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Shipping & Returns

* last updated: 14-12-22

Please carefully read our shipping and returns policy when purchasing our products. This policy will apply to any order that you place with us. 

Shipping & Delivery

When shipping your products (from the shop) we use DPD, with a flat rate of £3.99. When shipping a pair of custom trainers, shipping fees will be discussed with you based on weight.

Returns & Exchange

We do not take returns as we note that each product is customised to ones own taste.

For more information regarding our shipping and returns, if you have questions, or if you would like to make a complaint, please contact us using the details below: 

​

 chloe.customisedchlos@gmail.com

+44 7378 815667

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